Supported Platforms
Flexivity AI supports two helpdesk platforms today. Pick yours below for the full version, module, browser, and network requirements.
osTicket
Self-hosted or hosted osTicket, integrated via the Flexivity AI plugin (.phar) plus an on-premise Docker agent or direct connection.
Covers: supported osTicket versions, PHP, database, the Docker on-premise agent, host operating systems, admin console browser support, and network requirements.
Zendesk
Installed via the Zendesk Marketplace as a cloud-to-cloud integration over OAuth and REST. No plugin, no on-premise component.
Covers: required Zendesk edition (Suite Team or higher), required modules (Support + Help Center), admin console browser support, and network requirements.
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