Flexivity AI Documentation

Welcome to the official Flexivity AI documentation. Find everything you need to get started, configure your setup, and get the most out of AI-powered helpdesk features.

Quick Links

• Getting Started — Set up your first instance and connect your helpdesk
• Administration Guide — Connect help desks, configure the AI, and manage billing and users
• Zendesk
  • Getting Started with Zendesk — Install the app, connect Zendesk, and set it up
  • Zendesk User Guide — Use the AI features in Zendesk
• osTicket
  • Getting Started with osTicket — Install the plugin, connect osTicket, and set it up
  • osTicket User Guide — Use the AI features in osTicket
• Security — Data handling, authentication, and compliance

What is Flexivity AI?

Flexivity AI is an AI-powered add-on for help desk platforms that automatically resolves common tickets and assists support agents with context and guidance, to improve the speed and quality of customer support.

Learn more about Flexivity AI →